Compensation for Delayed Flights

Under EU Regulation EC 261/2004, if your flight arrives at its final destination with a delay of 3 hours or more, you could be entitled to compensation. The amount you can claim depends on the flight distance.

Coverage for Flights from/to Europe

This regulation applies to all flights departing from European airports, regardless of the airline. It also covers flights arriving at European airports if they are operated by European airlines, including British carriers.

Claim Up to 3 Years After Your Flight

You have up to 3 years from the date of your flight to file a compensation claim for delays, cancellations, or other disruptions. In some countries, including the UK, this period extends to 6 years.

Which Flights and Airlines Are Covered?

Flights Departing from Europe: All flights departing from EU airports are covered, regardless of the airline’s nationality

European Airlines: Flights operated by European airlines, including British carriers, are covered when departing from or arriving at European airports.

Montreal Convention

What is the Montreal Convention?

The Montreal Convention is an international treaty that governs the rights of passengers on international flights. It provides passengers with specific rights and potential compensation in cases of flight disruptions. Participating nations, including 120 countries such as the US and those in the EU, are required to honor these regulations. One of the notable provisions of the Montreal Convention is that it offers fairly generous compensation regarding baggage-related issues.

However, not all flight disruptions qualify for compensation under the Montreal Convention. Certain extraordinary circumstances, such as strikes by airport employees or air traffic control, political unrest, severe weather conditions, and security risks, fall outside the scope of airline responsibility. In these cases, airlines are not obligated to provide compensation to affected passengers.

Airline Strike: How to Get Flight Compensation

When an airline’s staff or crew goes on strike, it often results in heavy flight disruptions. This greatly inconveniences air passengers, as there is a lot of confusion as flights get cancelled. If you have experienced delays due to airline strikes and were travelling in either the UK or EU, you may be entitled up to €600 in airline strike compensation.

You may be eligible for flight strike compensation if your flight was disrupted by an airline staff strike and certain conditions apply. Specifically, your flight must have been delayed by 3 hours or more, or cancelled less than 14 days before the scheduled departure. Additionally, the flight should have either taken off from or landed in the UK or EU, and you must have had a confirmed reservation. The disruption must have occurred within the last 3 years, and if you took a replacement flight, its arrival time must have been significantly different from the original flight.

When am I not eligible for strike compensation?

You are not eligible for strike compensation if the strike is beyond the airline's control. Examples of such strikes include those by airport security staff, baggage handlers, air traffic management staff, or strikes caused by political unrest. These situations are considered outside the airline's responsibility, and thus, compensation is not applicable.

Flight Delay Compensation

Flight delays can significantly impact your travel plans. Under European regulation EC 261/2004, if your flight is delayed by three hours or more, you may be entitled to compensation. The compensation amount depends on the length of the delay and the distance of the flight

Claiming flight delay compensation with us is simple. Just fill out our online form with your flight details and submit the necessary documents, such as your booking confirmation or any communication from the airline regarding the delay. Don’t worry if you don’t have your boarding pass, we can still help! Once we receive your information, our team will confirm your flight’s eligibility by checking if it was delayed by 3 hours or more and if it either departed from or arrived at an EU airport with an EU airline. After that, we will handle everything, from contacting the airline to negotiating your compensation.

You can claim compensation for flights delayed up to three years ago, so don’t worry if your delayed flight was not recent.

For Example: If your British Airways flight from London to Rome is cancelled within 14 days of departure and the new flight arrives 5 hours later than the original, you may be entitled to compensation.

Flight Cancellation Compensation

When a flight is cancelled, airlines must offer you a choice between a full refund and an alternative flight. Additionally, if the cancellation occurs within 14 days of your scheduled departure, you may be entitled to compensation:

Understanding flight cancellation compensation is simple with us. If your flight is cancelled, the airline must offer you either a full refund or an alternative flight. If the cancellation happens within 14 days of your scheduled departure, you could be eligible for compensation. For notice between 7-14 days, you may qualify if the alternative flight departs more than 2 hours earlier or arrives more than 4 hours later than the original flight. For less than 7 days notice, compensation applies if the new flight departs more than 1 hour earlier or arrives more than 2 hours later.

Claiming your compensation is easy. Simply keep your booking confirmation, cancellation notice, and any details of the alternative flight. Once you’ve submitted these through our online form, our team will verify that your situation meets the necessary criteria. After that, we’ll handle the entire process for you! Claims can be made for cancellations up to three years old, so it’s worth checking past flights as well.

For Example: An Emirates flight from Dubai to Munich cancelled with less than 7 days' notice could qualify for up to €600 in compensation if the alternative flight arrives more than 2 hours later.

Missed Connection Compensation

Missed connections can be particularly frustrating, especially if they lead to long delays. If your missed connection is due to a delay or cancellation of your first flight, you may be eligible for compensation under EC 261/2004. The compensation amounts are similar to those for flight delays

To claim compensation for a missed connection, all you need to do is fill out our online form with your flight details and submit the required documents, such as your boarding passes, booking confirmation, and any communication from the airline about the delay or missed connection. Once we receive your information, our team will review everything and confirm your eligibility. From there, we will handle the entire claim process to secure your compensation, so you don’t need to worry about a thing. Just sit back, and we’ll take care of the rest! You can claim for missed connections up to three years after the incident.

For Example: Missing a connection due to a delayed Alitalia flight from Rome to Tokyo could qualify you for compensation.

Overbooking Compensation

Overbooking happens when airlines sell more tickets than there are seats on the plane. If you're denied boarding due to overbooking, you are entitled to compensation. The compensation amount depends on the length of the delay caused by the overbooking

To claim compensation for overbooking, simply fill out our online form with your flight details and submit the necessary documents, such as your boarding pass, booking confirmation, and any communication from the airline regarding the overbooking. Once we have your information, our team will verify your eligibility. After that, we will manage the entire claim process on your behalf to secure your compensation. You only need to provide the details, and we’ll handle the rest! Claims for overbooking compensation can be made for incidents up to three years old.

For Example: Being denied boarding on a KLM flight from Amsterdam to Toronto due to overbooking qualifies for compensation, depending on the delay duration.

Denied Boarding Compensation

Denied boarding can occur for several reasons, including overbooking or operational issues. If you are involuntarily denied boarding, airlines must compensate you.

To claim compensation for denied boarding, simply complete our online form with your flight details and submit the required documents, such as your boarding pass, booking confirmation, and any communication from the airline about the denied boarding. Once we receive your information, we will confirm your eligibility under EC 261/2004. From there, our team will handle the entire process to ensure you receive your compensation. Just provide your details, and we’ll take care of the rest! You have up to three years to claim compensation for denied boarding incidents.

For Example: If you are denied boarding on an Air France flight from Paris to Tokyo due to overbooking, you could claim up to €600 in compensation.

Airline Strike Compensation

Strikes by airline staff can lead to significant disruptions. If your flight is delayed or cancelled due to an airline strike, you may be entitled to compensation under certain regulations, particularly if the strike is not considered an "extraordinary circumstance.

To claim compensation for disruptions caused by an airline strike, simply fill out our online form with your flight details and submit the necessary documents, such as your booking confirmation, boarding pass, and any communication from the airline regarding the strike. Once we receive your information, our team will verify your eligibility under the applicable regulations. After that, we will handle the entire claim process to secure your compensation. You only need to provide the details, and we’ll take care of the rest! Claims can be made for airline strike disruptions up to three years old.

For Example: If an Emirates flight from Dubai to Paris is cancelled due to an airline strike, you may be eligible for compensation depending on the specific situation.